During my first complaint, The CFPB and OCC egregiously mishandled the investigation, and allowed Wells Fargo to self police, accepting their claims that they had my signature, driver's license, and business registration on file on an account application, when they had nothing of the kind. My case was closed and just a year later, the world found out that Wells Fargo was indeed opening unauthorized accounts, and doing it on a massive scale.
This time around I've decided to publicly document the entire complaint process, as an example to others, of just how these three government agencies and consumer protection advocates actually do their jobs.
CFPB COMPLAINT 2019
ACKNOWLEDGEMENT
SENT TO WELLS FARGO
OCC COMPLAINT
OCC COMPLAINT RECEIVED
OCC CASE OPENED
OCC ADD INFO REQUEST
OCC COMPLETE COMPLAINT SENT
FEDERAL RESERVE COMPLAINT
FED HANDS OFF TO OCC